Tony Molla | Maximizing Fixed Ops to Future-Proof Your Dealership

ASE Education Foundation veteran and technician advocate Tony Molla joins Capital One Auto President Sanjiv Yajnik to discuss growing dealerships through Fixed Ops.

Molla shares expertise on solving talent shortages and navigating evolving vehicle technology to drive customer loyalty and business growth. In this episode, Tony and Sanjiv break down three transformative shifts every auto dealer needs to make:

• The New Economic Engine: Front-end sales might close the first deal but your service department secures all the rest. Learn why fixed operations are the key to carrying a dealership store's costs through any selling cycle.
• Mechanics to Network Engineers: Modern cars require high-level IT skills. Attract elite talent by investing in technicians as strategic professionals.
• Stop Stealing, Start Growing: Move past poaching competitors' staff. Build a loyal pipeline by partnering with local CTE programs and apprenticeships.

Hosted by the President of Capital One Financial, Sanjiv Yajnik, Three Key Insights convenes elite dealers and industry innovators to decode the shifts shaping the future. Learn more at https://www.capitalone.com/cars/about/leadership

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