Kelly Stumpe | How a Family-First Customer Experience can become a Dealer Advantage

Kelly Stumpe, a third-generation dealer expert and mother of four, joins Sanjiv Yajnik, President of Capital One Auto, to reveal how coloring books, car seat installations, and a treasure chest can become Customer Experience gold for today’s dealerships.

As the Founder and CEO of The Car Mom Media, Kelly uses her dual perspective as a former salesperson and a parent to empower families and transform how the auto industry serves them.

Hosted by the President of Capital One Financial, Sanjiv Yajnik, Three Key Insights convenes elite dealers and industry innovators to decode the shifts shaping the future. Learn more at https://www.capitalone.com/cars/about/leadership

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