Brian Moody | Unlocking Reconditioning Gross, Hybrid Velocity, and Showroom Floor Conversion

Prominent automotive analyst Brian Moody joins Sanjiv Yajnik to break down how dealers can capture hidden revenue, maximize hybrid demand and turn repair centers into profit engines.

Brian and Sanjiv unpack three shifts every dealer needs to make:

• Unlock reconditioning gross: As front-end margins compress, expanding repair departments into full detailing and reconditioning facilities secures substantial post-sale revenue.
• Balance hybrid velocity: Buyers are still showing demand for hybrids hitting 50-60 mpg over pure battery power. Dealers should align inventory with immediate infrastructure readiness, not long-term grid projections.
• Create a relationship engine: Integrated technology should enhance the personal interaction with a consumer, not detract from it. Empower floor staff with solutions that enable easy experiences, building consumer trust.

Moody also explores used-EV pricing, self-driving service challenges and why buyers still "wear" their cars rather than just drive them.

Hosted by the President of Capital One Financial, Sanjiv Yajnik, Three Key Insights convenes elite dealers and industry innovators to decode the shifts shaping the future. Learn more at https://www.capitalone.com/cars/about/leadership

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