Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.
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Sep 29, 2026 · 33:14
Ethan Schwartzbach, CEO of Flychain, joins David Knack to unpack the financial and operational challenges that can make or break a growing home care business. From messy…
Sep 24, 2026 · 43:14
Jensen Jones, Owner and CEO of Home Care CEO Forum, returns to discuss five things he was wrong about and how his thinking has evolved. From the founder bottleneck myth to…
Sep 15, 2026 · 38:26
Jamie Arber, Executive Director of Supported Living Group, shares how his organization supports individuals with brain injuries, autism, and other complex care needs across…
Sep 8, 2026 · 36:07
Emily Harlan, Vice President of Business Development at 24/7 Solutions and longtime home care sales leader, shares the lessons she learned from building referral relationships,…
Aug 26, 2026 · 43:34
In this episode of Home Care Hindsight, host David Knack welcomes Guy Tommasi, a seasoned leader in the home care industry with over 25 years of experience. Guy shares his…
Aug 26, 2026 · 44:53
Jeff Salter, Founder and CEO of Caring Senior Service, joins host David Knack for an unforgettable conversation about leadership, growth, and a cross-country adventure. Jeff…
Aug 26, 2026 · 40:53
In this episode of Home Care Hindsight, host David Knack sits down with Julio Briones, CEO of The Briones Group Consulting, to explore his unique journey in the home care…
Jul 7, 2026 · 26:40
Jeremy Fuller, a digital marketing expert with 23 years of experience and founder of Grow Senior Care Marketing, shares actionable insights for home care agencies. In this…
Jun 30, 2026 · 42:17
Jensen Jones, CEO of Home Care CEO, opens up about the surprising mindset shift that reshaped his entire business model from an "exclusive" high-revenue think tank to a…
Jun 26, 2026 · 36:44
In this episode of Home Care Hindsight, host David Knack welcomes Chuck Bailey, founder and CEO of True North Holdings, to discuss the realities of being a small business owner…
Jun 16, 2026 · 35:05
Jeremy Meng, owner of Always Best Care, Jacksonville, tells host David Knack his biggest leadership mistake: assuming others think and operate like him. As an Air Force vet and…
Jun 9, 2026 · 58:51
JM and Michelle Simmonds join David Knack alongside Alex Veach of Agenda Health for a behind-the-scenes look at the journey from startup founders to successful sellers—and what…
Jun 2, 2026 · 1:05:32
Nick Bonitatibus, founder of Digital Champions, joins host David Knack for a wide-ranging conversation about how AI is transforming the way entrepreneurs think, work, and operate…
May 26, 2026 · 39:01
Lisa Hall, owner of Griswold Home Care, joins host David Knack to share how she scaled her home care agency from under 1,000 weekly hours to more than 2,000 hours while avoiding…
May 19, 2026 · 41:28
Rachel Gartner, CEO of Carework, joins host David Knack to discuss the state of recruiting in 2026. Rachel shares her big mistake of running the old 2025 playbook where relying…
May 12, 2026 · 33:05
Tiffany Dutcher joins host David Knack to unpack the leadership blind spots that quietly drive burnout in home care. After spending 15 years in the industry as an agency owner,…
May 5, 2026 · 38:13
Emily Isbell, founder of 24/7 Solutions, joins host David Knack to discuss her career-defining mistake: assuming that strong leadership could compensate for weak management.…
Apr 28, 2026 · 51:24
Stephen Tweed, CEO of Leading Home Care and Founder of the Home Care CEO Forum, joins host David Knack to discuss his biggest career regret: choosing to build a solo practice…
Apr 23, 2026 · 43:17
In this episode of Home Care Hindsight, host David Knack sits down with Sarah Barker, owner of Senior Care Sales Solutions, to discuss the balance between growing a home care…
Apr 15, 2026 · 39:48
Steven Gonzalez, CEO of HealthView Home Health and Hospice, joins David Knack to demystify the complex world of home health and how it intersects with home care. Steven shares…
Apr 9, 2026 · 41:09
Bob Roth, co-founder and managing partner of Cypress Home Care Solutions, joins host David Knack to discuss the painful mistake that nearly sank his agency: letting empathy…
Mar 31, 2026 · 30:51
Nancy Gillette, Chief Growth Officer at Pocket RN, joins host David Knack to discuss her career-defining mistake: never promoting herself or building a personal brand despite…
Mar 24, 2026 · 33:10
Diana Tucker, co-founder and President of Private Home Care, joins host David Knack to share the hard-learned lesson that reshaped how she leads her multi-state home care…
Mar 17, 2026 · 42:07
Angelo Spinola, the "attorney for the home care industry" at Polsinelli, joins host David Knack for a candid conversation about the legal landmines buried in the home care…
Mar 10, 2026 · 44:34
Melanie Stover, founder of Home Care Sales and the only OT-led sales training firm focused on home health, hospice, and in-home care, joins host David Knack to break down one of…
Mar 4, 2026 · 37:17
Sandi McCann, founder of HomeCare of the Rockies and now an EOS implementer, joins host David Knack to share her journey from burnout to building a business that could thrive…
Feb 24, 2026 · 28:45
In this episode of Home Care Hindsight, David Knack sits down with Sara Wilson, CEO and President of Home Assist Health, to discuss her lifelong journey in home care and the…
Feb 17, 2026 · 22:56
In this special solo episode and inaugural "book club" format, David Knack shares his journey from problem-solver to coach as his team at Zingage grows from one person to six.…
Feb 3, 2026 · 30:42
Yvan Castilloux, Co-founder and CEO of Augusta.care joins host David Knack to discuss the fundamental challenges of recruiting in home care. Starting his journey in 2022, Yvan…
Jan 27, 2026 · 32:10
Adam Sall, President and Co-founder of Advantage Pointe Home Care, joins host David Knack to discuss how his agency transitioned from traditional private duty care to becoming a…
Jan 20, 2026 · 29:22
Lisa Fausey, owner of 3 Home Helpers Home Care franchises, joins host David Knack to discuss her employee-centric approach to building a thriving home care business. Lisa shares…
Jan 13, 2026 · 32:14
Mordechai Wolhendler, CEO of GlattHealth Consulting Group and co-founder of the Home Care Show, joins host David Knack to discuss the complexities of scaling a home care business…
Jan 6, 2026 · 39:16
Matt Kroll, President of Personal Care Services at Bayada Home Health Care, joins host David Knack for a deep dive into the lessons from his 25-year career. Matt opens up about…
Dec 18, 2025 · 37:07
Shauna Sweeney, founder and CEO of Tender Care, joins host David Knack to discuss the pivotal mistake that reshaped her approach to building technology for families navigating…
Dec 9, 2025 · 37:39
Michelle Cone, SVP of Industry Engagement at HomeWell Franchising, joins host David Knack for a conversation that spans from marathon running to mission-driven leadership.…
Dec 2, 2025 · 45:17
Jessica Nobles, co-founder of Home Care Ops, joins host David Knack for a powerful conversation about the two mistakes that have defined her 20-year journey in home care. Jessica…
Nov 18, 2025 · 41:36
Kristen Duell, founder of Momentum Healthcare and Technology Consulting, joins host David Knack for a raw conversation about the recurring mistake that has shaped her entire…
Nov 11, 2025 · 33:59
Kevin Smith, CEO of Best of Care, joins host David Knack to pull back the curtain on a splashy but failed acquisition that taught him a brutal lesson about due diligence. Kevin…
Nov 4, 2025 · 58:36
Gabrielle Pumpian returns, joined by death doula and end-of-life consultant Nicole Soares, for a profound conversation about the one thing every home care agency deals with but…
Oct 28, 2025 · 49:16
Gabrielle Pumpian returns, joined by death doula and end-of-life consultant Nicole Soares, for a profound conversation about the one thing every home care agency deals with but…
Oct 22, 2025 · 36:09
Victor Hunt, the passionate CEO and co-founder of Zingage, joins host David Knack for a long-awaited conversation. Victor opens up about the critical hiring mistake from his…
Oct 14, 2025 · 32:35
John "Moz" Mozdzien, a Navy veteran and co-founder of Veterans First, joins host David Knack to share a costly hiring mistake—but not of a person. He "hired" a flawed…
Oct 8, 2025 · 33:48
In this re-released episode of Home Care Hindsight, host David Knack sits down with Becky Reel, founder and CEO of Reel Home Care Consulting and former owner of a top-rated home…
Sep 30, 2025 · 46:29
In this returning episode of Home Care Hindsight, host David Knack is joined by Steve "The Hurricane" Weiss, founder of Home Care Evolution. Together, they dive into how home…
Sep 23, 2025 · 52:37
In this episode of Home Care Hindsight, host David Knack is joined by Clayton Foutch, a home care veteran and founder with over 18 years in the industry. Clay opens up about the…
Sep 16, 2025 · 39:48
In this episode of Home Care Hindsight, host David Knack is joined by Steven Gonzales, CEO of HealthView Home Health & Hospice, to demystify the world of home health. Steven…
Sep 9, 2025 · 35:32
In this episode of Home Care Hindsight, host David Knack welcomes Gregg Mazza, former home care agency owner and current coach to home care entrepreneurs. Gregg shares his…
Aug 26, 2025 · 30:40
In this episode of Home Care Hindsight, host David Knack sits down with Lucas Carroll, CEO of The Business of Senior Care. Lucas specializes in guiding home care startups, change…
Aug 19, 2025 · 39:33
In this episode of Home Care Hindsight, host David Knack welcomes Chuck Bailey, founder and CEO of True North Holdings, to discuss the realities of being a small business owner…
Aug 12, 2025 · 46:03
In this episode of Home Care Hindsight, host David Knack sits down with Emily Isbell, founder of EI and Company, to discuss her impressive journey from caregiver at 19 to a…
Aug 6, 2025 · 43:34
In this episode of Home Care Hindsight, host David Knack welcomes Guy Tommasi, a seasoned leader in the home care industry with over 25 years of experience. Guy shares his…
Jul 30, 2025 · 43:30
Randy Platt and Rodney Burris, co-founders of Care Partners, reveal how blind optimism and over-reliance on culture nearly derailed their home care startup, and the pivotal…
Jul 15, 2025 · 39:35
In this episode of Home Care Hindsight, host David Knack interviews Rachel Gartner, founder and CEO of Carework. They discuss Rachel's life in rural South Georgia as an Army wife…
Jul 9, 2025 · 35:29
John Soltys, founder of Project Senior Care, shares his hard-won lessons from wasting two years (and resources) on an overcomplicated tech vision—and how a pivot to caregiver…
Jul 1, 2025 · 37:11
Fady Sahhar , a disability advocate and home care strategist with decades of experience, unveils how Medicare Advantage is reshaping home care—and why agencies must rethink…
Jun 24, 2025 · 36:22
Bruce Vanderlaan , seasoned investment banker and home care M&A expert, reveals how control-freak tendencies can sabotage agency growth, and why letting go is the key to…
Jun 17, 2025 · 42:28
Jensen Jones , CEO of Home Care CEO, opens up about the surprising mindset shift that reshaped his entire business model from an "exclusive" high-revenue think tank to a…
Jun 10, 2025 · 45:16
Dr. Greg Sanchez , a former pharmaceutical scientist turned Home Instead franchise owner, shares how rapid growth nearly derailed his business, and the policies that saved it.…
Jun 3, 2025 · 46:13
John Bennett, CEO of DLEM Holdings, reveals how his obsession with data nearly stalled his multi-agency empire—until one accidental escape room outing reignited growth. In this…
May 27, 2025 · 46:32
Aaron Marcum, home care industry titan and founder of Breakaway365, reveals how his obsession with control nearly destroyed two companies—and how Martin Seligman's positive…
May 20, 2025 · 39:01
Todd Allen , CEO of AxisCare, shares how a personal caregiving experience led him into the home care technology space and the transformative mindset shift that changed his…
May 13, 2025 · 27:29
Jeremy Fuller, a digital marketing expert with 23 years of experience and founder of Grow Senior Care Marketing, shares actionable insights for home care agencies. In this…
May 6, 2025 · 42:47
Krystal Wilkinson , owner of a 4-location home care agency in Arizona, shares hard-won lessons from 13 years in the trenches. In this episode, you'll discover: 1. The $250,000…
Apr 29, 2025 · 34:42
Christina Chartrand, SVP of Training at Senior Helpers, reveals why companionship is the unspoken "glue" of home care—even if no one pays for it directly. In this episode, she…
Apr 22, 2025 · 36:38
John Lariccia, CEO of Welcome Home Software, almost derailed his company by chasing growth at all costs—until he hit the brakes. In this episode, he shares: 1. The moment he…
Apr 15, 2025 · 39:10
Andrew Dubler thought he'd solved his agency's dementia care problem with a $5,000 training program—until Gary Skole showed him why it was failing. In this raw conversation, they…
Apr 8, 2025 · 46:14
In this episode of Home Care Hindsight, host David Knack sits down with Welton Hong, CEO of Ring Ring Marketing and Senior Care Marketing Max, to tackle two critical pain points…
Apr 1, 2025 · 40:25
In this episode of Home Care Hindsight , David Knack sits down with Betsy Milne, owner and CEO of Home Helpers of San Mateo County. Betsy shares her journey from caregiver…
Mar 25, 2025 · 46:21
In this episode of the Home Care Hindsight, David Knack interviews Steve "The Hurricane" Weiss, founder of Hurricane Marketing Enterprises. Steve shares his journey from burnout…
Mar 18, 2025 · 31:06
In this episode of Home Care Hindsight, David Knack interviews Adam Berry, CEO of As Close As Family, a home care agency based in Alabama. Adam shares insights on leadership, the…
Mar 11, 2025 · 38:30
Mike Doughty, owner of Home Care Agency Zeabe, and former sales and marketing automation expert, shares his journey from New Zealand to the U.S. and how he transitioned into the…
Mar 4, 2025 · 35:31
In this episode of Home Care Hindsight , host David Knack sits down with Matt Thompson, franchise owner of Visiting Angels, to discuss the biggest challenge business owners face—…
Feb 25, 2025 · 38:40
Tim and Gina Murray, former home care agency owners and creators of CINCH, join host David Knack to discuss the challenges and rewards of community-based home care. They share…
Feb 18, 2025 · 29:57
In this episode of Home Care Hindsight , host David Knack talks with Dana Charumbira, CPA and financial strategist for home care agencies. Dana shares the biggest hiring mistake…
Feb 11, 2025 · 36:31
In this episode of Home Care Hindsight, host David Knack sits down with Gregory Bean, Vice President of Paradigm Senior Services. With 30 years in home care, Gregory shares…
Feb 4, 2025 · 36:45
Dustin DiStefano, CEO and Co-founder of A Place at Home, joins host David Knack to discuss his journey from launching a single home care agency to scaling a national franchise…
Jan 28, 2025 · 41:07
Jeff Salter, Founder and CEO of Caring Senior Service, joins host David Knack for an unforgettable conversation about leadership, growth, and a cross-country adventure. Jeff…
Jan 21, 2025 · 34:18
Chris Trempe, President and Chief Learning Officer of SwyftOps, joins host David Knack to discuss his journey from being the first employee of SwyftOps to leading a thriving…
Jan 14, 2025 · 39:34
Lance A. Slatton, senior case manager, influencer, and the mind behind "All Home Care Matters," joins David Knack to discuss his journey from aspiring medical professional to…
Jan 7, 2025 · 34:16
Nick Bonitatibus, speaker and video marketing expert for home care agencies, joins host David Knack to share his journey from videography to empowering home care businesses. Nick…
Dec 17, 2024 · 36:04
Amy Petersen-Smith, franchise owner with the Senior Helpers Network, joins host David Knack on Home Care Hindsight to share insights from her journey as both a franchisor and…
Dec 10, 2024 · 40:36
Ryan McEniff, CEO of Minute Women Home Care, joins David Knack to share insights from his journey as a home care leader. Ryan discusses the challenges and rewards of delegating…
Dec 3, 2024 · 41:09
Bob Roth, co-founder and managing partner of Cypress Home Care Solutions, joins host David Knack to share his journey from an "accidental caregiver" to a leader in the home care…
Nov 26, 2024 · 29:28
Ravin Shah, CEO and founder of HelloHire, joins host David Knack on Homecare Hindsight to discuss his entrepreneurial journey, the challenges of caregiver recruitment, and the…
Nov 19, 2024 · 38:45
Gabrielle Pumpian, COO of Entrethrive, joins host David Knack to share her journey from a sales leader to her current operations-focused role. Gabrielle reflects on her biggest…
Nov 12, 2024 · 47:00
Stephen Tweed, CEO of Leading Home Care and founder of the Home Care CEO Forum, joins host David Knack on the Home Care Hindsight Podcast to discuss his extensive career in the…
Nov 5, 2024 · 26:29
Marissa Snook, CEO of CoreCubed, joins host David Knack in this episode of Home Care Hindsight to share her extensive experience in home care marketing and website management.…
Oct 29, 2024 · 43:25
Casey Rausin, COO of Care on the Block, sits down with host David Knack to share her journey from nursing to care management in this episode of Home Care Hindsight. She discusses…
Oct 22, 2024 · 36:57
Justin Currie, the owner and CEO of Thema Home Care and Founder of Masters of Home Care, joins host David Knack to share his journey of building a thriving home care agency.…
Oct 15, 2024 · 46:40
Adam Corcoran, owner of Elevation Marketing, shares the story of his first major sales presentation to host David Knack. This episode presents his rocky start in the home care…
Oct 8, 2024 · 33:49
Becky Reel, the founder and CEO of Reel Home Care Consulting, shares the story of how she made a major hiring mistake by bringing her nanny into the office during COVID-19. She…
Oct 1, 2024 · 43:17
In this episode of Home Care Hindsight, host David Knack sits down with Sarah Barker, owner of Senior Care Sales Solutions, to discuss the balance between growing a home care…
Sep 24, 2024 · 37:36
In this episode of Home Care Hindsight, host David Knack sits down with Matt Ericksen, Senior Director of Sales and Operations at Griswold Home Care, to discuss his extensive…
Sep 17, 2024 · 45:37
In this episode of Home Care Hindsight, host David Knack sits down with Emily Isbell, founder of EI and Company, to discuss her impressive journey from caregiver at 19 to a…
Sep 3, 2024 · 39:05
In this episode of Home Care Hindsight, host David Knack interviews Rachel Gartner, founder and CEO of Carework. They discuss Rachel's life in rural South Georgia as an Army wife…
Sep 3, 2024 · 42:46
In this episode of Home Care Hindsight, host David Knack sits down with Julio Briones, CEO of The Briones Group Consulting, to explore his unique journey in the home care…
Sep 3, 2024 · 39:30
In this episode of Home Care Hindsight, host David Knack sits down with Amber Monroe, VP of Customer Experience at Paradigm, to dive deep into the challenges and triumphs of…
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