Hospitality Daily Podcast · May 18, 2026 · 11:37
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In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and Secretary General of Les Clefs d'Or International, shares his view on hiring: why he decides in five minutes whether to spend 55, why great concierge careers start with someone spotting them first, and why caring for people is the one thing you cannot teach.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Episodes: Hospitality Daily Podcast