Hospitality Daily Podcast · May 19, 2026 · 6:20
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In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and Secretary General of Les Clefs d'Or International, shares why hiring a great concierge isn't enough if the energy doesn't match the property. You'll hear how he advises hotel leaders opening new properties to think about the match between a person and a place, and why fit matters as much in hiring as it does in any other relationship.
Watch our full conversation here on YouTube
More on brand:
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Episodes: Hospitality Daily Podcast