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Offering a solution before someone agrees there is a problem can turn a difficult conversation into an argument. Even agreement means little without a decision to act.
I walk through three steps in order: establish that the issue exists, confirm the intention to address it, then identify the resources needed. Get ownership clear before investing more time in help the other person has not committed to using.
Show Notes:
[02:45] Point 1: First, agreement.
[03:21] Business-partner example: opening a conversation about team Slack messages
[07:08] Podcast interview story: when a guest appearance became a sales pitch
[11:09] The trap question I declined to answer
[16:28] Point 2: Confirm that they intend to address the issue.
[18:48] Ask why this issue needs to be addressed now
[23:23] Point 3: Identify the support needed.
[25:17] Agree on who will do what and by when
[25:31] Recap
--- Work With Dre
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