Radisson's Director of Operations on The Science of Digital Transformation

Hotel Tech Insider · Jun 3, 2024 · 45:51

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How can digital transformation drive profitability in the hospitality industry? In this episode, Patrick Apostolo, Director of Corporate Operations and Business Transformation for EMEA at Radisson Hotels, reveals the surprising ways technology can optimize hotel operations and enhance guest experiences.

Key Takeaways:

Discover how to leverage partnerships with innovative tech startups to enhance operational efficiency without breaking the bank.
Learn the importance of a pilot-driven approach to technology adoption, allowing for real-time feedback and continuous improvement.
Understand the critical role of data in predicting guest behavior and optimizing resource allocation, leading to increased profitability.