What Would They Do? The Customer Experience Podcast For Online Business
What Would They Do? The Customer Experience Podcast For Online Business · Aug 18, 2025 · 41:27
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In this episode, I welcome Dolly DeLong, Systems and Workflow Wizard, and experienced virtual summit host, to demystify virtual summits and reveal the special touches that create outstanding attendee experiences.
Dolly shares her strategic approach for the upcoming Black Friday Insider Summit , from early speaker pitching to thoughtful automations, ensuring smooth execution and attendee engagement.
Swipe Dolly’s approach to clear communication, meticulous planning, and intentional nurturing of attendees and speakers alike for your first or next summit.
What we cover:
Mentioned Resources (affililate links):
The Black Friday Insider Summit 2025 (26 - 28 August 2025)
Connect with Dolly DeLong:
Website: https://systemsandworkflowmagic.com/
Instagram: https://www.instagram.com/dollydelongeducation/
Dolly's Podcast: https://systemsandworkflowmagic.com/podcast
View the episode transcript here.
Where to from here?
Grab the State of the Customer Report FREE right here.
Generate 10 tailored-to-you survey questions FREE right here.
Join Retention Lab🧪, the community to help you b uild a signature customer experience that keeps people coming back, gets them talking and grows your business without you having to start from scratch every single month . Join here!
Find out how you can get my strategic customer experience brain on your brand here .
Check out my favourite CX tools and resources here.
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Episodes: What Would They Do? The Customer Experience Podcast For Online Business