What Would They Do? The Customer Experience Podcast For Online Business
What Would They Do? The Customer Experience Podcast For Online Business · Apr 6, 2026 · 35:17
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Is there a way to sell that doesn’t exhaust you or your audience?
In this guest episode, I am joined by launch strategist Kelsey McCormick, founder of Coming Up Roses, to unpack what sustainable selling actually looks like for creative business owners.
If you feel like you’re redesigning your course or service launch from scratch every time, if you open cart and hope for the best, and if you’re chasing new followers instead of nurturing the ones you already have… this conversation is your reset.
Together, we explore repeatable sales systems, campaign thinking, trust-building before a launch, and why you don’t need a massive audience to sell out your offers.
What we cover:
Connect with Kelsey McCormick:
Website: https://cominguproses.co/
The Warm Waitlist Week: cominguproses.co/www
Podcast: cominguproses.co/warmup
View the episode transcript here.
Where to from here?
Grab the State of the Customer Report FREE right here.
Generate 10 tailored-to-you survey questions FREE right here.
Join Retention Lab🧪, the community to help you b uild a signature customer experience that keeps people coming back, gets them talking and grows your business without you having to start from scratch every single month . Join here!
Find out how you can get my strategic customer experience brain on your brand here .
Check out my favourite CX tools and resources here.
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Episodes: What Would They Do? The Customer Experience Podcast For Online Business