E124: Demand Creation versus Demand Capture

In this episode of B2B Marketing Futures, we dig into one of the most enduring debates in modern marketing: demand creation vs. demand capture. How do leading teams strike the right balance between long-term brand building and short-term pipeline results? And how are shifting search behaviours and AI reshaping the funnel as we know it?

Our panel brings together three marketing leaders with distinct perspectives:

•Amit Gupta — Senior Director Marketing Operations, Fortanix

(Navigating the shift from keyword intent to AI-powered search, and the evolving role of awareness channels in a performance-driven world.)

•Annie Roberts — Demand Generation Manager, ServiceNow

(Balancing sales enablement and targeted campaigns, with real-world lessons from brand-building giants like Nike and Adidas.)

•Jakki Jakaj — Director of Growth and Digital Marketing Leader, DBT Labs

(From inbound and community-led growth to rebalancing strategy with ABM and paid awareness to sustain demand over time.)

Together, they explore:

• How to define and align demand creation vs. demand capture strategies

• The ROI debate: brand investment vs. immediate pipeline pressure

• Which channels and tactics are delivering results across the funnel

• How AI and new search behaviors are changing the game for marketers

Whether you’re in marketing, sales, or operations, this conversation is packed with practical insights, data points, and forward-looking strategies to help your team build demand that lasts and capture it effectively when it arrives.

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