UCM 245: 8 Phases to Build Patient Loyalty with Dr. Bill Davis and Tony Hook

Dr. Bill Davis and Tony Hook join the UCM Podcast. In this episode, we discuss the eight phases to take patients from the "assess phase" all the way through the advocate phase. 

This is a powerful episode to help you effectively retain new patients into lifetime patients who refer others. By focusing on each of these phases and implementing the improvements we recommend, you can dramatically improve your retention and referrals by delivering remarkable patient experiences.