Ep 184: Are People Getting Ruder? — Powrup

Are people ruder now, or have the norms just shifted under our feet? Speakerphone conversations in the airport lounge, QR code ordering when you've just paid close to a hundred dollars for a couple of burgers and beers, ghosting meetings and catchups - is this the new normal?

A researcher has been asking people about rudeness since the 90s and the number has climbed every time, with the biggest rise in customers behaving badly towards frontline staff. She also found nobody thinks they're the rude one (ha).

Plus our LinkedIn poll results and the noise violation ticket Kristen dodged at 14.

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