How Loews Hotels Puts AI to Work for Guests and Teams - Dan Kornick, Loews Hotels — Hospitality Daily Podcast

Dan Kornick, Chief Information Officer at Loews Hotels, explains how they decide where AI can improve hotel work and guest service. Dan also discusses working with technology partners, measuring results, and testing whether the value justifies the cost.

Going to Destination AI? Hear Dan there: Destination AI Forum.

Read my related HotelOperations.com article: Most Hotel AI is Stuck in “Pilot Purgatory” But Loews Sees a Way Out.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands