Research: The State of AI in the Hotel Industry - Josiah Mackenzie

Today in Washington, DC, I shared findings from the State of Hotel AI research I ran with Nazpari Aydin for Destination AI. We surveyed hotel company leaders about how they feel about AI, where it's paying off today, and what's holding them back. 

The research

• State of Hotel AI: Fall 2026 findings
• Take the survey to get the full benchmarking data set

Related episodes

• Destination AI: How I Built the #1 Hospitality AI Event From Scratch (Nazpari Aydin)
• Stop Guessing About AI. See What Hotel Leaders Are Actually Doing (Nazpari Aydin)
• AI is the Tool. Mindset is the Operating System. Hospitality is the Outcome. (Danica Smith)
• How Loews Hotels Puts AI to Work for Guests and Teams (Dan Kornick, Loews Hotels)

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands