You Might Be Wrong About Your Worst Team Member

"They're lazy." "They don't care." "This person is the problem." You probably said something like this the last time you got annoyed at the office.

In this episode, the DPH coaches break down what to do the next time someone on your team drops the ball. You'll learn the difference between being decisive and being judgmental, when to act immediately or take a pause and get curious, and how to address problems without putting anyone on the defensive.

Topics discussed:

00:00 Introduction

02:11 The mistake most owners make

05:26 How your team labels you too

06:23 When acting fast backfires

10:52 Judgmental, patient, or decisive — how to tell

13:40 The question that works better than "why"

16:16 Why you're really annoyed

17:03 Why addressing it now helps you later

19:07 Building your practice's constitution

This episode was produced by Podcast Boutique https://www.podcastboutique.com

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