Why Your Team Only Follows Systems When You’re Watching (How to Fix It) w/ Dr. Gina Dorfman

Your team does the right things when you're in the building. Turn your back and... maybe not.

Dr. Gina Dorfman has spent over 20 years building practices around culture, and knows exactly what makes a team follow through without being reminded. She explains what has to come first, the test candidates don't know they're taking, and what to do about a strong performer who's dragging the team down. Plus, hear her message to any woman who's been called difficult for holding her team to a standard.

Topics discussed:

(00:00) Introduction

(02:17) Running pediatric and general under one roof

(10:43) What your team needs before SOPs will stick

(16:13) Getting the right people in the right seats

(21:57) Gina’s crumpled paper interview test

(23:32) What to do with a high performer who hurts culture

(25:58) Why the best hire may have no experience

(28:44) How far to take standardization in your practice

(34:09) Advice for female leaders in dentistry

Learn more about Yapi:

https://yapiapp.com/

Connect with Dr. Gina Dorfman:

https://www.linkedin.com/in/gina-dorfman-dds/

https://www.instagram.com/drginad/

This episode was produced by Podcast Boutique https://www.podcastboutique.com

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