1093: Metric Mondays: Average Daily Production Goal: Is Your Schedule Built to Win the Day? - Robyn Theisen

A full schedule does not always mean a productive schedule. Without a clear average daily production goal, teams can stay busy, miss production targets, and spend their days reacting instead of intentionally building the schedule. In this episode, Kirk Behrendt talks with Robyn Theisen, ACT Dental coach, about using average daily production goals and ideal day scheduling to create a more predictable and productive practice.

You will learn how to set daily targets, structure high-production procedures, monitor the schedule in advance, and help your team consistently work toward the same goal. To learn how to build your schedule to win the day, listen to Episode 1093 of The Best Practices Show!

Main Takeaways:

• An average daily production goal should be used as an intentional scheduling target rather than an end-of-day report card.
• A schedule can be completely full while still failing to produce enough revenue to meet the practice’s goals.
• Every provider and team member should understand the daily production targets and how the schedule is designed to achieve them.
• Production should be monitored days and weeks in advance so the team can proactively address openings and protect high-value treatment.
• High-production procedures should be strategically placed throughout the day instead of being scheduled wherever space happens to be available.
• Daily production goals should be calculated from the practice’s annual production goal and the number of days worked each year.
• An ideal day schedule gives the team a framework for placing procedures, protecting capacity, and working toward production goals consistently.

Episode Chapters:

00:00 Metric Mondays Intro

02:19 Why ideal day scheduling is an important practice management tool.

03:46 Using production goals as intentional targets instead of report cards.

05:01 What happens when a practice’s schedule is busy but not productive.

06:17 What a practice looks like when production goals and scheduling are aligned.

08:08 Using full fees, write-offs, and adjustments correctly within the scheduling process.

09:47 How to calculate daily goals and begin building an ideal day schedule.

11:11 Wrap Up And Resources

Guest Bio:

Robyn Theisen brings an entire life and legacy of dental experience to the team and every team with which she works as the daughter and sister of dentists. With almost 20 years of experience in dentistry, her roles ranged from practice management to operations at Patterson Dental to coaching teams. Robyn’s passion is empowering teams to realize that they can dramatically impact the lives of the people they serve by implementing skills and systems to remove barriers to life-changing dental treatment. She has done it for decades and does it every day with dental teams.

Outside of coaching, she enjoys time with her husband, Rob, and two daughters, Emerson and Ruby. She loves traveling, music, fitness, and cheering on the Michigan State Spartans.

Episode Resources:

Ideal Day Scheduling and Block Scheduling Resource Guide: https://hub.smilesource.com/c/resources/color-coding-block-scheduling-and-ideal-day-scheduling

More Helpful Links for a Better Practice & a Better Life:

• Contact Gina to learn more about ACT: gina@actdental.com
• The Best Practices Show: https://www.actdental.com/podcast/
• Smile Source Community Hub: https://www.actdental.com/community-hub
• Upcoming Events & Workshops: https://www.actdental.com/events/
• Smile Source: https://www.smilesource.com/
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