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What happens when empathy meets innovation? Joe Pardavila sits down with Chris Kaufman, co-founder and former Chief Creative Officer of StockX, to explore how people-first leadership drives creativity and business success.
Chris shares: • How his obsession with design evolved into a passion for problem-solving • The story behind StockX and its revolutionary “stock market for sneakers” model • Why authenticity and empathy are the most underrated leadership tools • Lessons from failed rebrands like Cracker Barrel and Tropicana • How to build trust, psychological safety, and a culture of listening at work
He also reflects on how his parents’ example of kindness shaped his leadership philosophy and inspired his new book, Empathy at Work: Building Better Businesses Through People-First Leadership.
🎧 Listen to the full conversation to learn how empathy fuels creativity, culture, and long-term success.
