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Naomi has just received a new steam iron she ordered online, but it doesn't work. She calls the customer service hotline of the webshop, where she gets a very helpful but slightly overwhelmed employee named Mark. Theme of the week: Customer Service. Thema: Klantenservice. Daily focus: Klacht indienen. Dutch Fluency themed daily newsletter.
Transcript, vertaling en quiz van deze aflevering: https://www.dutchfluency.com/transcripts/ce/f34f68fe-0a67-4eff-ab33-e9138c5c304c?utm_source=podcast&utm_medium=shownotes&utm_campaign=themed-newsletter-intermediate Alle afleveringen met transcript: https://www.dutchfluency.com/transcripts Op weg naar het Staatsexamen NT2? Vergelijk cursussen onafhankelijk op The Dutch Directory: https://thedutchdirectory.com/nt2-prep?utm_source=podcast&utm_medium=shownotes&utm_campaign=themed-newsletter-intermediate
