Support Engineering Weekly is the podcast from the Support Engineering Blog, featuring technical conversations about Microsoft technologies, support engineering, troubleshooting, administration, architecture, operations, and modernization. Each week, we explore practical engineering challenges, technical decisions, and the deeper considerations behind keeping enterprise technology working.Visit Support Engineering Blog at https://blog.sadhan.ch/
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Nov 13, 2026 · 22:41
A server under pressure fails its health checks. Automated traffic management removes it from service, pushing even more load onto the remaining infrastructure. What was designed…
Nov 8, 2026 · 21:02
Microsoft Project Online is approaching retirement - or, in this case, its retirement date has already passed. But replacing a project management platform is not as simple as…
Nov 6, 2026 · 23:31
Microsoft 365’s latest updates are reshaping how users communicate and collaborate—but beneath the cleaner interfaces, this week’s incidents reveal just how fragile cloud routing…
Nov 1, 2026 · 24:39
When does a simple task list stop being enough to manage a project? A team can coordinate everyday work perfectly well with a basic task board. But when activities become…
Oct 30, 2026 · 22:54
This week on Support Engineering Weekly, Alex and Maya explore the growing tension between rapid AI innovation and the reliability of the infrastructure supporting it. Microsoft…
Oct 25, 2026 · 24:59
In this episode of Support Engineering Weekly, Alex and Maya examine the architectural differences between human interaction, deterministic execution, and adaptive reasoning.…
Oct 23, 2026 · 24:02
This week on Support Engineering Weekly, Alex and Maya explore a growing tension in Microsoft's cloud ecosystem: administrators are gaining new visibility into AI usage,…
Oct 18, 2026 · 24:13
What happens when a Power Platform app stops being a personal productivity tool and becomes an enterprise system that the business depends on? In this episode of Support…
Oct 11, 2026 · 22:06
Power Apps can make application development look simple - but what actually happens behind the screen when an enterprise application runs? In this episode of Support Engineering…
Oct 9, 2026 · 24:59
A resilience update designed to make a service stronger can end up taking it offline. A routine cleanup can break a critical feature. And a small increase in response time can…
Oct 4, 2026 · 24:48
Why is Microsoft Dataverse so much more than a database? In this episode, Alex and Maya examine Dataverse as a managed application data platform and explore how metadata,…
Oct 2, 2026 · 21:21
This week on Support Engineering Weekly, Alex and Maya examine a series of Microsoft 365 incidents that reveal a common engineering pattern: as cloud services become more deeply…
Sep 27, 2026 · 21:52
A Power Automate flow can start as a simple productivity shortcut and quietly become business-critical production software. In this episode, Alex and Maya examine what changes…
Sep 25, 2026 · 25:44
This week on Support Engineering Weekly, we look beneath the surface of Microsoft 365 incidents and the hidden dependencies that make apparently simple failures difficult to…
Sep 20, 2026 · 21:20
Why does the Microsoft Power Platform become difficult to support when Power Apps, Dataverse, and Power Automate are treated as isolated products? In this episode, Alex and Maya…
Sep 18, 2026 · 22:40
This week on Support Engineering Weekly, Alex and Maya examine the Microsoft 365 Service Health events from September 14–18, 2026 through the lens of hidden dependencies and…
Sep 12, 2026 · 25:12
Why can a user be blocked even when one Conditional Access policy shows a successful result? In this episode, Alex and Maya examine how Microsoft Entra evaluates Conditional…
Sep 11, 2026 · 24:44
This week on Support Engineering Weekly, Alex and Maya examine a set of Microsoft 365 incidents and updates that reveal just how deeply connected modern cloud services really…
Sep 6, 2026 · 23:21
A Microsoft Entra sign-in log is more than a simple success or failure. In this episode, Alex and Maya examine how to read a sign-in event as an evidence trail, connecting…
Sep 5, 2026 · 23:49
Why can a user successfully complete MFA and still receive an access-denied result? In this episode, Alex and Maya examine what happens after MFA succeeds and explain how…
Aug 30, 2026 · 21:12
This week on Support Engineering Weekly, Alex and Maya review the latest Microsoft Service Health and Message Center updates from August 24 through August 28, 2026. The episode…
Aug 29, 2026 · 42:51
Microsoft Project Online is approaching its September 30, 2026 end-of-service date—but what comes next isn't as simple as clicking an upgrade button. In the first episode of…
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