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Emma and Lars are sitting in a small café after a week of customer service training. They look back on what they have learned about solving problems and helping difficult customers. Emma wants to know how to stay calm and honest when things go wrong. Theme: Customer Service. Daily topic: Oplossing. Dutch Fluency daily conversation.
Transcript, vertaling en quiz van deze aflevering: https://www.dutchfluency.com/transcripts/ce/30cef349-ffe8-462f-b198-8c8b52878c44?utm_source=podcast&utm_medium=shownotes&utm_campaign=daily-conversations-theme-based Alle afleveringen met transcript: https://www.dutchfluency.com/transcripts