Travel Agency in a Year · Sep 19, 2026 · 9:32
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The people closest to a travel-agency problem often notice it before the owner does. A team member may see an inefficient workflow every day. A client may feel confused by a step in your inquiry process. A contractor may know exactly where handoffs, communication, or tools are slowing the work down.
In this episode of Travel Agency in a Year, Rachel K explains how travel advisors can bring other people into the audit process. You’ll learn how to ask better questions, gather useful feedback without becoming defensive, and turn audits into an ongoing business habit instead of a once-a-year cleanup project.
Even if you are a solo travel advisor, you are not excluded from this conversation. Your clients, trusted peers, contractors, and collaborators can all help you see your business more clearly, especially in the places you no longer notice.
If you want personalized support building a travel agency that works better for you, your clients, and any team members you lead, apply for 1:1 Mentoring with Rachel: https://elevatewithrachelk.com/elevate-mentoring-630535
#TravelAdvisor #TravelAgencyOperations #ClientFeedback
Episodes: Travel Agency in a Year