Explore how tech is shaping the future of business and share best practices for implementing these innovations. With expert interviews, in-depth analysis, and practical advice, you'll stay ahead of the curve and make informed decisions for your enterprise. Join us to debunk myths, dive into the latest trends, and cut through the AI noise with “Tech Transformed.” Tune in and transform your understanding of technology and its potential.
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Sep 28, 2026 · 27:11
“Vibe coding is already present in your company,” according to David Hsu, CEO of Retool and governance is the only way to secure it. Let's put this into context. Think of a…
Sep 28, 2026 · 26:32
AI is reshaping how businesses interact with customers, from handling routine enquiries to delivering more personalised and responsive experiences. As organisations automate more…
Aug 26, 2026 · 25:12
For years, voice has been the channel most enterprises have quietly dreaded. The reason stems from it being harder to automate than chat. It's also harder to scale across…
Aug 17, 2026 · 22:03
The fact that OpenAI has quickly adopted Temporal, a rapidly expanding AI ecosystem, and has even entered into a partnership with Crystal Palace FC shows that its business…
Aug 12, 2026 · 23:58
In this day and age, there is probably no meeting or conversation in the tech world that doesn't concentrate on how artificial intelligence (AI) can improve the work streams of…
Aug 12, 2026 · 27:44
Every enterprise leader has heard the numbers by now as billions poured into licences, seats and tokens, with productivity gains still trailing well behind the promise. On a…
Aug 11, 2026 · 28:54
Artificial intelligence has spent the last several years getting smarter on screens, recommending what to watch, drafting what to write, answering what we ask. This type of…
Aug 10, 2026 · 28:20
Most conversations about artificial intelligence eventually return to the same concerns: is it going to replace my job, disrupt, and create an uncertain future? But what if we…
Jul 27, 2026 · 27:37
AI is changing the conversation around legacy modernisation, but successful transformation demands far more than powerful models and automated code generation. It requires…
Jul 21, 2026 · 29:32
Every customer service call now produces a measurable outcome, which is exactly why customer experience has become the place where agentic AI either proves itself or falls apart.…
Jul 14, 2026 · 28:16
The semiconductor industry is undergoing one of its most profound transformations in decades. Driven by the insatiable demand for compute power largely fueled by AI workloads,…
Jul 14, 2026 · 19:14
When most people hear "digital divide," they picture communities without broadband. But in 2026, that definition is dangerously outdated. "The digital divide is no longer just…
Jul 13, 2026 · 32:47
AI isn't just speeding up recruiting; it's actually forcing companies to redesign work itself, blending human judgment with agentic execution across hiring, mobility, and skills…
Jun 23, 2026 · 31:29
With enterprises now rushing to integrate AI agents into their operations and security, the most imperative focus now becomes the AI model itself. However, Eric Tschetter, Chief…
Jun 17, 2026 · 25:25
Across every industry, boards are approving AI budgets. Inside many enterprises, however, the reality is the same. Pilots never scale, tools sit unused, and transformation…
Jun 3, 2026 · 25:49
For years, enterprise AI conversations have centred on chatbots, search assistants, and tools that respond when asked, but that era is ending. A new class of AI system, one that…
May 27, 2026 · 28:21
Podcast: Tech Transformed Guest: Mihir Nanavati, GM and Product Executive in MarTech and AdTech Host: Doug Laney, Research & Advisory Fellow at BARC and Author of Infonomics &…
May 11, 2026 · 27:18
Podcast: Tech Transformed Guests: Maxim Fateev, Co-Founder and CTO, Temporal Technologies and Cornelia Davis, Developer Advocate, Temporal Technologies Host: Kevin Petrie, VP of…
May 5, 2026 · 22:26
For years, data sovereignty was treated as a compliance requirement, focused mainly on keeping data within specific geographic borders. Today, that definition is no longer…
Apr 22, 2026 · 27:42
Podcast: Tech Transformed podcast Guest: John Newton, Chief Innovation Strategist at Hyland Host: Dana Gardner, President and Principal Analyst at Interabor Solutions Enterprise…
Mar 23, 2026 · 31:53
Ecommerce no longer rewards scale alone. As customer expectations rise and margins tighten, revenue growth and conversion optimisation depend on how well organisations use their…
Mar 11, 2026 · 31:28
SaaS companies moving toward usage-based and hybrid pricing models are discovering that revenue is no longer secured when the contract is signed. Instead, revenue is earned…
Feb 23, 2026 · 22:56
Managing product complexity has become increasingly critical as customers demand greater customisation. Manufacturers face the challenge of connecting disparate data systems…
Feb 18, 2026 · 21:43
As AI systems move rapidly from experimentation into production, organizations are discovering that adoption alone is not the hard part, understanding, governing, and trusting AI…
Feb 12, 2026 · 28:16
Did you know that on average, 35 per cent of calls to automotive dealerships go unanswered? In today’s competitive market, missed calls mean missed sales and dealerships are…
Jan 22, 2026 · 21:43
Podcast: Tech Transformed Podcast Guest: Manesh Tailor, EMEA Field CTO, New Relic Host: Shubhangi Dua, B2B Tech Journalist, EM360Tech AI-driven development has become obsessive…
Jan 21, 2026 · 26:50
In a world where climate change is reshaping the way we grow, transport, and consume the things we rely on, understanding the first mile of supply chains has never been more…
Jan 20, 2026 · 29:06
Mass customisation has long been the holy grail for industrial manufacturers, offering the ability to provide highly tailored products while maintaining efficiency, scalability,…
Jan 14, 2026 · 26:14
As organisations navigate the rapid rise of AI, the challenge is no longer simply acquiring technology; it’s preparing people to use it effectively. Many companies are realising…
Jan 14, 2026 · 20:45
In the automotive industry, trust and transparency are no longer optional; they have become key components. Dealerships that communicate clearly and responsibly with their…
Jan 5, 2026 · 28:52
In a world where customer expectations evolve faster than ever, organisations are rethinking how they manage and leverage data. Legacy, monolithic Customer Data Platforms (CDPs)…
Dec 9, 2025 · 24:50
As companies rethink how they provide customer experiences (CX), a new form of AI capability, agentic AI, is quickly changing how work is accomplished in contact centres. In the…
Dec 8, 2025 · 24:38
Client service teams are at a breaking point. Margins are shrinking, the demand keeps rising, and much of the day is consumed by work that doesn’t move the needle. As a result,…
Dec 4, 2025 · 22:24
With the rapid evolution of Generative AI, customer experience (CX) is evolving rapidly, too. In a recent episode of the Tech Transformed podcast , Mike Gozzo, Chief Product and…
Dec 3, 2025 · 18:23
The era of 3G is ending. For many industrial businesses, smart infrastructure systems, remote device management, and IoT connectivity rely on networks that are now being phased…
Nov 25, 2025 · 24:06
Tech leaders are often led to believe that they have “full-stack observability.” The MELT framework—metrics, events, logs, and traces—became the industry standard for visibility.…
Nov 25, 2025 · 25:05
Enterprises are discovering that the first wave of cloud adoption didn’t simplify operations. It created flexibility, but it also introduced fragmentation, rising costs, and…
Nov 18, 2025 · 22:53
The semiconductor industry is at an inflection point. As systems become more intelligent, connected, and software-defined, chip design is growing too complex for humans alone.…
Nov 13, 2025 · 25:02
As enterprises push to deliver software faster and more efficiently, continuous integration and continuous delivery (CI/CD) pipelines have become central to modern engineering.…
Nov 12, 2025 · 26:48
For years, observability sat quietly in the background of enterprise technology, an operational tool for engineers, something to keep the lights on and costs down. As systems…
Nov 6, 2025 · 33:10
““Without healthy employees, you don’t have healthy customers. And without healthy customers, you don’t have a healthy bottom line.” — Kate Visconti, Founder and CEO, Five to…
Nov 3, 2025 · 23:05
“Cyber resilience isn’t just about protection, it’s about preparation.” Every business in this day and age lives in the cloud. Our operations, data, and collaboration tools are…
Oct 27, 2025 · 25:02
"5G is becoming a great enabler for industries, enterprises, in-building connectivity and a variety of use cases, because now we can provide both the lowest latency and the…
Oct 27, 2025 · 25:41
Now that companies have begun leaping into AI applications and adopting agentic automation, new architectural challenges are bound to emerge. With every new technology comes high…
Oct 21, 2025 · 23:48
For CISOs and technology leaders, AI is reshaping business process management and daily operations. It can automate routine tasks and analyse data, but the human element remains…
Sep 29, 2025 · 19:11
AI-Powered Canvases: The Future of Visual Collaboration and Innovation As hybrid and remote work become the standard, organizations are rethinking how teams brainstorm, align,…
Sep 17, 2025 · 19:09
The issue is data fragmentation, where untrustworthy data is siloed across different databases, SaaS applications, warehouses, and on-premise systems,” Vladimir Jandreski, Chief…
Sep 12, 2025 · 29:15
"The tools we make are observability tools today. But it can never be the goal of our business to provide observability. The goal of our business as a vendor and as a partner…
Sep 10, 2025 · 22:19
The phrase “AI agent” still brings to mind chatbots handling customer queries. Fast forward to today - AI agents are far more versatile, representing a new generation of systems…
Sep 4, 2025 · 23:38
In a time when the world is run by data and real-time actions, edge computing is quickly becoming a must-have in enterprise technology. In the recent episode of the Tech…
Aug 26, 2025 · 38:17
"The real challenge that many manufacturers have dealt with for a long time and will keep facing is the shift from mass manufacturing to mass customisation," stated Daniel Joseph…
Aug 19, 2025 · 25:04
As global industries face mounting pressure to operate more efficiently and sustainably, many are turning to the combined power of artificial intelligence (AI) and the Internet…
Aug 13, 2025 · 26:42
Many companies spend a lot on data technology, but often forget about the importance of data and AI literacy. Without the right skills, even the best platforms can fail to…
Aug 7, 2025 · 23:17
"As agentic AI spreads across industries,” states Rishi Rana, the Chief Executive Officer at Cyara. “Everybody is curious to understand how that is going to transform customer…
Aug 6, 2025 · 24:18
"If you are not using it and don't understand it, you are losing big time because you reinvent that wheel of durable execution yourself, and it's hard," reasons Maxim Fateev,…
Jul 14, 2025 · 23:35
Enterprise data management is undergoing a fundamental transformation. The traditional data stack built on rigid pipelines, static workflows, and human-led interventions is…
Jul 10, 2025 · 20:15
"There's a lot of hype with the AI agents and their productivity and potential outcomes. AI Agents are quite amazing, says Eric Paulsen, EMEA Field CTO at Coder . In this episode…
Jul 9, 2025 · 23:54
Are we heading for a future where AI knows everything but won’t bother explaining it to us? Advancements in artificial intelligence are rapidly transforming the way industries…
Jul 8, 2025 · 23:45
"AI may be both the driver and the remedy for multi-cloud adoption ," says Dmitry Panenkov, Founder & CEO of emma , alluding to the vast potential and possibilities Artificial…
Jun 19, 2025 · 14:48
"Certainly an exciting time for data centers, private and public alike, isn't it?" This opening remark from Tom Croll of Lionfish Tech Advisors set the stage for a compelling…
May 23, 2025 · 30:29
Takeaways #AI #analysts are crucial for integrating AI into business processes. Organisations need to rethink their data management strategies for AI. AI #data clearinghouse…
May 22, 2025 · 35:06
"The concept of Zero Ticket IT is that instead of reacting to the ticket and trying to solve the ticket, you go directly to the source of the issue." This statement by Sean Heuer…
May 21, 2025 · 36:24
Are you a CIO, CTO, CISO, or IT decision maker in the restaurant or retail industry, grappling with rising costs and tariffs to keep up with the rapid pace of technological…
May 19, 2025 · 26:04
The ability to effectively manage and optimise data is key in an organisation today. But with the sheer volume and complexity of enterprise data, traditional methods are…
May 12, 2025 · 32:58
“Before starting a new AI project, it is really worthwhile defining the business priority first,” asserts Joanna Hodgson , the UK and Ireland regional leader at Red Hat . “What…
May 6, 2025 · 19:17
Takeaways #Satellitecommunications are essential for remote field teams. They provide safety and tracking for workers in isolated areas. Disaster preparedness involves proactive…
May 2, 2025 · 29:08
"Having the insight and being able to stitch together your technical resources and business decisions together, is the prime place where observability can add value to you,”…
Apr 28, 2025 · 27:28
Takeaways #AIagents are #autonomous entities that can perceive and act. Human oversight is essential in the initial stages of AI implementation. Data quality and trust are…
Apr 28, 2025 · 35:33
"If AI has proven anything, it will change pretty rapidly. Understanding its limitations and not asking too much of it is significant. What’s successful is prototyping tools,"…
Apr 22, 2025 · 19:09
Takeaways #Customersuccess is about helping customers get value from products. The perception of customer success is shifting from a cost centre to a revenue generator. #AI can…
Apr 14, 2025 · 24:00
Takeaways #AgenticAI systems can string tasks together for efficiency. Real-world applications include supply chain optimisation and knowledge worker augmentation. #Dataquality…
Apr 3, 2025 · 21:49
From the integrities of the human workforce embracing enhancing soft skills over hard skills in the enterprise tech space to the adoption of artificial intelligence (AI) agents…
Mar 13, 2025 · 38:20
In this episode of the Tech Transformed Podcast, Jon Arnold, Principal of J Arnold Associates speaks with Nikola Mrksic, CEO of PolyAI, discussing all things AI, specifically in…
Feb 21, 2025 · 26:42
The world is changing faster than ever. Businesses are drowning in data, yet struggling to extract the insights they need to stay ahead. Artificial intelligence (AI) holds the…
Feb 21, 2025 · 19:48
In this conversation, Ryan Worobel shares his extensive experience in the technology sector, discussing the evolution from traditional monitoring to observability. He highlights…
Feb 20, 2025 · 26:37
In this conversation, Sam Page explores the evolving landscape of digital experiences, emphasizing the shift from the information age to the experience age, driven by…
Feb 18, 2025 · 21:18
In this conversation, Phillip Mortimer discusses the transformative impact of AI on private markets, emphasizing the unique challenges posed by non-standardized data and the…
Feb 14, 2025 · 21:12
In this conversation, Michel Spruijt discusses the integration of AI and robotics in various industries, emphasizing the importance of balancing automation with human oversight.…
Feb 12, 2025 · 24:34
The rise of artificial intelligence (AI) is transforming industries, and customer success is no exception. Current trends show a rapid increase in AI adoption. This is driven by…
Feb 12, 2025 · 27:37
James Smith discusses his extensive background in business intelligence and analytics, emphasizing the critical importance of adopting generative AI in organizations. He…
Feb 11, 2025 · 25:52
Azfar Aslam, VP & Chief Technology Officer, Europe at Nokia discusses the evolving landscape of telecommunications, focusing on the integration of AI and quantum computing. He…
Feb 10, 2025 · 27:44
Hear Matt Yates explore the transformative role of AI in contact centers, discussing technologies like natural language processing and sentiment analysis. They delve into the…
Feb 7, 2025 · 18:19
Hear Wilson Chen discuss the complexities of AI in data analysis, particularly focusing on the challenges of bias, misinformation, and the importance of human expertise in…
Jan 2, 2025 · 28:33
AI is catalysing the evolution of low-code platforms and reshaping the landscape of low-code development tools. These new technologies can provide a strategic advantage in…
Dec 19, 2024 · 19:45
When it comes to the IT enterprise, the integration of AI is proving to be a transformative force. Modern IT departments face mounting challenges, from managing complex…
Dec 16, 2024 · 20:09
Today, organisations that thrive are those that foster a culture of curiosity. Encouraging curiosity empowers teams to question the status quo, explore innovative solutions, and…
Dec 11, 2024 · 27:37
The world of IT Finance is shifting, driven by the transition from traditional capital expenditure (CapEx) models to operational expenditure (OpEx) in cloud-based environments.…
Dec 11, 2024 · 21:56
As artificial intelligence continues to shape industries and society, the need for robust AI governance has never been more critical. At the forefront of this governance are…
Dec 3, 2024 · 9:28
In this episode, Paulina Rios Maya, Head of Industry Relations at EM360, speaks with Caroline Hicks, Senior Event Director of the AI Summit Global Series, about the upcoming AI…
Nov 25, 2024 · 30:49
As AI reshapes industries and drives global innovation, the UK must urgently address its AI skills gap to remain competitive. Nations investing in AI education and training are…
Nov 20, 2024 · 20:52
AI operates in two primary environments: on-device and cloud-based. On-device AI processes data locally, ensuring privacy and speed by eliminating the need for internet…
Nov 18, 2024 · 26:57
AI Personas are the cornerstone of how these systems interact with users, delivering tailored and engaging experiences. These personas—crafted from user research, behavioural…
Nov 4, 2024 · 12:32
Low-code and no-code platforms are revolutionising application development by empowering technical and non-technical users to quickly and efficiently build powerful applications.…
Oct 30, 2024 · 16:20
The intersection of cryptography and GPU programming has changed the face of secure data processing, making methods for encryption and decryption much faster and more efficient…
Oct 16, 2024 · 15:39
LLMs and AI have increasingly become major contributors to transforming content creation today. Understanding and using prompt skills appropriately can help organisations…
Oct 16, 2024 · 19:02
The fraud division has witnessed a dramatic transformation in the age of artificial intelligence (AI). As technology advances, so do the methods employed by fraudsters. Modern…
Oct 2, 2024 · 22:43
As AI technologies become more integrated into business operations, they bring opportunities and challenges. AI’s ability to process vast amounts of data can enhance…
Sep 30, 2024 · 19:11
As organisations increasingly migrate to cloud environments, they face a critical challenge: ensuring the security and privacy of their data. Cloud technologies offer many…
Sep 23, 2024 · 15:16
Managed Service Providers (MSPs) are evolving beyond traditional IT support, becoming strategic partners in driving business growth. By embracing AI technologies, MSPs are…
Sep 18, 2024 · 25:42
Trusted AI ensures that people, data, and AI systems work together transparently to create real value. This requires a focus on performance, innovation, and cost-effectiveness,…
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