AI Agents for Healthcare Access & Closing Care Gaps - Alex Zoller | Ep 345
The Iferia Techcast · Oct 6, 2026 · 58:15
The Iferia Techcast · Oct 6, 2026 · 58:15
Listen in the Podli app 🎧
Follow your favourite podcasts, listen offline and in the car with CarPlay and Android Auto, and always pick up where you left off. Free to try.
Ezekiel Iferia sitsdown with Alex Zoller, CEO of PatientGenie, to discuss deploying autonomous AIagents to automate provider matching, phone scheduling, and clinical care gapoutreach.
In this episode, you’lldiscover:
Connect with Alex Zoller &PatientGenie:
Want to Be a Guest onThe Iferia TechCast?
• Connect with Ezekielon PodMatch: https://podmatch.com/hostdetailpreview/theiferiatechcast
Support the show:
https://iferia.nestuge.com/supportme
Chapter Timestamps
00:00 Welcome AlexZoller: Co-Founder & CEO of PatientGenie
01:39 From MedicalBilling and Teladoc to Surviving a Cardiac Event
04:00 The SchedulingBottleneck: Why Healthcare Still Relies on Analog Phone Calls
06:34 TripartiteHealthcare Silos: Patients, Providers, and Payers
08:20 The Front DeskFirewall: Inefficiencies in Matching Patient Needs to Clinical Availability
10:55 Introducing"Jenny": Deploying Autonomous AI Agents for Healthcare Navigation
13:54 BuildingInstitutional Trust: Rigorous Call Simulations, HIPAA, and SOC 2 Governance
16:30 DeliveringEnterprise ROI: Replacing Overloaded Call Centers with Expandable Workflows
19:09 UnderstandingCare Gaps: Identifying Preventive Deficits Before Emergency Escalation
21:28 FoundingHealthTech Startups: Managing Enterprise Sales Cycles and Regulatory DueDiligence
25:29 What Does TrueInnovation Mean to You? (Solving Real-World Human Friction Safely)
27:49 Connect withAlex Zoller & Explore PatientGenie.com
