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Bala started with $5,000, a sketch and a yoga class that wasn't hard enough. Today, the brand behind the bangles on every workout influencer's wrists is growing 50% year over year with just 12 full-time employees.
This week, Sammi sits down with Bala co-founder and CEO Natalie Holloway, author of Bootstrap Empire, to unpack how she and her husband Max went from burnt-out ad agency employees at 72andSunny to building one of fitness's most recognizable brands. Natalie shares the Kickstarter number that would have made her walk away, why she walked into Shark Tank asking for $400K for 10% and walked out with $900K for 30%, and what happened when the episode aired just two weeks before the world shut down.
Then, Natalie opens up about the post-COVID bust that forced Bala to lay off nearly its entire team, the spending mistakes she'd never repeat, and why she chose small business loans over venture capital to keep control of the company. Later, she breaks down the reality of dupe culture, from navigating patents across countries to confronting retailers who sell knockoffs next to Bala, and explains why the brand created Move by Bala for its upcoming Walmart launch.
Plus, Natalie shares how Bala plans to become the "female Rogue," the repeat purchase challenge of selling products people keep for years, why she walked away from a New York City fitness studio the night before signing the lease, and how she and Max keep work and marriage separate.
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Here's What Sammi Covers with Natalie: 00:00 Natalie Holloway's Social Currency 05:45 How Advertising Prepared Natalie to Build a Brand 07:05 Why You Can't Be Married to an Idea 08:05 The Origin Story of Bala Bangles 11:35 From Account Person to Product Designer 13:10 Launching Bala With $5,000 14:20 The Kickstarter Number That Would Have Made Her Quit 15:40 Climbing "Cringe Mountain" 19:55 Inside Bala's Shark Tank Deal 21:55 What Happens After a Shark Tank Deal Closes 22:20 Airing Two Weeks Before COVID 23:55 The Post-COVID Bust and Laying Off the Team 26:10 What Natalie Would Have Done Differently 29:10 Why Bala Chose Loans Over Venture Capital 32:00 Fighting Dupes and Patent Infringement 34:15 When Your Retailer Sells Your Dupe 37:10 Do Dupes Actually Make Bala Bigger? 37:55 Move by Bala and the Walmart Launch 39:00 Growing 50% a Year With 12 Employees 40:15 Building the C-Suite 41:00 Bala on TikTok Shop 42:40 What Lululemon Is Getting Wrong 44:15 Becoming the Female Rogue 46:10 Solving the Repeat Purchase Problem 48:00 Why Bala Walked Away From a NYC Studio 50:10 Lightning Round 51:20 Natalie's 30-Minute Meeting Rule 52:40 Social Currency Corner: AI in Marketing 54:50 Listener Question: Running a Business With Your Spouse
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