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Laura Meyer has spent nearly a decade helping brands navigate Amazon, TikTok Shop, retail media, and now the next major shift in commerce: AI-driven shopping. Today, Sammi is partnering with Laura’s strategic commerce agency Envision Horizons to help brands get— and keep— attention in the changing world of online shopping.
Laura explains why consumers are facing what she calls an “invisible tax on attention,” where prices rise because brands have to spend more on advertising just to stay visible in increasingly crowded digital platforms. She breaks down how rising customer acquisition costs are reshaping pricing, product quality, and platform strategy, and why even legacy brands are being forced to rethink where they spend every marketing dollar.
Then the conversation turns to what may be the biggest shift ahead: consumers using AI before they buy. Laura shares new survey data showing that half of consumers switch brands after seeing recommendations from ChatGPT, why legacy brands are suddenly more vulnerable than they realize, and how platforms like Amazon, TikTok, and Shopify could each be affected differently as AI becomes the new shopping gatekeeper. She also explains why TikTok Shop remains a winners-and-losers platform, why she’s bearish on live shopping despite industry hype, and why logistics may still determine who wins the next era of commerce.
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Download the free report Laura references in this episode — "The New Blind Spot: Why AI Is Sending Your Customers to Competitors" — including the full consumer survey results and AI Readiness Checklist
Want to know how your brand shows up when consumers ask ChatGPT? Book a free AI Readiness Audit
Follow Laura Meyer on LinkedIn and learn more about Envision HorizonsHere’s what Sammi covers with Laura:
00:00 Laura Meyer’s Social Currency
02:31 Laura’s Background and Launching Envision Horizons
09:07 The Changing Online Landscape
11:28 Retail Media Explained
12:36 How AI is Changing Brand Discovery
16:00 What Happens when AI Ads Arrive
23:50 TikTok Shop vs Amazon Economics
29:44 Why Amazon Still Wins Fulfillment
35:00 New AI Consumer Survey Findings
40:23 Why UX May Matter Less in Agentic Commerce
46:37 What Brands Should Ask Agencies
52:00 Laura’s POV on Live Shopping Learn more about your ad choices. Visit megaphone.fm/adchoices
