Teams Phone Migration: Moving From a PBX to Cloud Calling Without Surprises

M365.FM | Microsoft 365, Azure Cloud, Power Platform & AI · Oct 31, 2026 · 1:28:02

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Moving from a PBX to cloud calling is rarely a pure technology project. Numbers, devices, sites and people all have their own timelines. In this episode of M365 FM, we cover how to plan a Teams Phone migration: inventory and number planning, calling plans or direct routing, devices, emergency calling and user adoption.
You will learn how to sequence the migration, which surprises tend to appear late in the project, and how to reduce them early.
Who it is for: Telephony and collaboration engineers, Microsoft Teams admins and IT project leads replacing a legacy PBX.

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This episode includes AI-generated content.