Emotionally Intelligent Written Communication Tools

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Emotionally intelligent written communication gets your message answered instead of ignored. This one's coming back by popular demand, one of the most requested episodes we've done, and after last week's rejection email breakdown, it felt like time to pull it back out.

Two tools. Both simple. Both things you can use today.

The CLEAR Email Method walks you through five steps so your messages actually get read, not skimmed and forgotten.

The Draft and Delay Rule is the one that stopped a deputy chief from torching a major relationship over a furious email he almost sent.

And there are three small connection cues in here too, the kind that make your writing sound like an actual person wrote it. A lot of the time, it doesn't.

If you've ever hit send and instantly wanted it back, or couldn't figure out why your "short and efficient" note came off cold, this one's for you.