Chief in Tech S1E43 - Sarah Touzani : Beyond Automation – How AI Reveals Hidden Team Performance

AI is transforming the workplace—but its greatest value isn't automation. It's helping leaders understand how work truly flows across their organizations.

In this Chief in Tech Deep Dive session, Sarah Touzani (Founder & CEO, Waggle AI) explores how AI can uncover hidden patterns in team collaboration, revealing performance challenges months before they appear in traditional metrics.

Drawing on her experience scaling a fintech company to more than 200,000 customers, Sarah shares how leaders can use AI to identify organizational friction, improve collaboration, and build higher-performing teams through better visibility into how work gets done.

If you're looking to move beyond automation and unlock the full potential of AI in your organization, this conversation is for you.

Key Takeaways

• How AI can identify hidden patterns that impact team performance
• Why workflow visibility matters more than traditional productivity metrics
• Using AI to detect and resolve organizational friction early
• How leaders can build stronger, higher-performing teams with AI insights

🎧 Tune in to discover how AI can help leaders uncover what traditional metrics miss.