Your Team Doesn’t See You the Way You Think They Do | Lean Built - Manufacturing Freedom E155

This week, Andrew and Jay are back from vacation and comparing notes on what it takes to unplug without losing momentum. They talk about the transition back into work, why deleting emails can be more productive than answering them, and the systems they rely on to keep their businesses running while they’re away.

They then shift into leadership and communication through the lens of Surrounded by Idiots, a book on personality styles and self-perception. Andrew reflects on candid feedback he recently received from his team and how easily leaders can misjudge the way they’re perceived. Jay and Andrew explore healthy conflict, hiring for emotional maturity, decision fatigue, and why understanding different personality types can dramatically improve communication inside an organization.

They also discuss how reducing unnecessary choices, from restaurant menus to product catalogs, can create better customer experiences, stronger businesses, and less mental friction for everyone involved.