Why 85% of Your Customers Won't Buy From Your Website | Christina Spaulding | Manzanita Marketing

In this episode of the Localization Fireside Chat, Robin Ayoub sits down with Christina Spaulding, founder of Manzanita Marketing in Las Vegas, for a wide-ranging conversation on what it really takes to win in multilingual and international markets.

Christina shares her personal journey from studying French and German in college, interning in Germany and staying for six years, to navigating seven layoffs before founding her own agency. The conversation covers why businesses consistently underestimate the cost of staying English-only, how the 85% purchase preference stat translates into real ROI for SMB owners, and why Spanish-language SEO in the US remains one of the most overlooked growth opportunities available today.

They also go deep on the technical side: keyword research in the target language versus translating English keywords, the hreflang debate, how AI tools like DeepL work as a launchpad rather than a finished product, and why Christina sees the current AI content wave as a repeat of the Panda and Penguin era.

For language service providers, there is a sharp segment on what LSPs should be telling their clients about SEO strategy before a single word gets translated, and why cultural relevance is what separates great localization from mere translation.

Connect with Christina: Website: https://manzanitamktg.com | LinkedIn: https://www.linkedin.com/company/manzanita-marketing/ | Instagram: https://www.instagram.com/manzanitamktg/

Watch on YouTube: https://youtu.be/jbYzn9MedRM Blog: https://robinayoub.blog Book a guest spot: https://calendly.com/robin-ayoub/localization-fireside-chat-podcast-recording 30-min coffee with Robin: https://calendly.com/robin-ayoub/30min N49Networks: https://n49networks.com

Credits
Host: Robin Ayoub, Founder, Localization Fireside Chat

Connect and watch more
Website: www.L10NFiresideChat.com
Spotify: https://open.spotify.com/show/5OoURgc29R31XPGzOWL9iX
Be a guest: https://calendly.com/robin-ayoub/localization-fireside-chat-podcast-recording
LinkedIn: https://www.linkedin.com/in/robinayoub/

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