The ROI of AI Conundrum

After a year-long hiatus, Ron Shevlin returns with a revamped What’s Going On in Banking, now co-hosted by the sharp and vibrant Stacey Bryant. In this episode, the co-hosts break down the FIS–Worldpay–Global Payments deal, questioning whether it’s as rosy as a deal for financial institutions as some assume.

They also dig into the chaos around artificial intelligence in banking—from vague definitions to overhyped return on investment expectations and argue that banks must improve the ways in which they use data.

Show notes

• Companies Are Struggling to Drive a Return on AI. It Doesn’t Have to Be That Way (WSJ subscription required)

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