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Being a good listener doesn't mean carrying someone else's weight all the way home. The most helpful listening is warm first, then it gently turns toward what comes next.
This episode walks through a simple three-step way to do that the next time someone starts unloading: be warm on purpose, turn with one forward-looking question, and know how to name your limit kindly when you're running low. You'll also hear what to do when the conversation keeps circling back to the same complaint, and when to skip the turn entirely and just stay in the warm part longer.
Try it once this week with one warm stretch and one forward question, and notice what's different when you hang up.
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