Episode 245 - If you don't know, just own it

In this episode, Dr. Ayers speaks directly to his younger self — and to every safety professional who feels pressure to have all the answers. His message is simple: if you don’t know something, admit it. Pretending to know erodes trust, while honesty builds credibility and stronger relationships with employees.

The episode emphasizes humility, curiosity, and the value of letting employees teach you about their equipment and processes.

  🔑 Key Points 🧠 1. You Don’t Need to Know Everything

Safety leaders often feel pressure to be the expert on every machine, process, or regulation. Dr. Ayers reminds us that this expectation is unrealistic — and unnecessary.

🗣️ 2. Honesty Builds Trust

Saying “I don’t know” shows authenticity. Employees respect leaders who are honest and willing to learn.

👷 3. Let Employees Explain Their Work

Workers are the true experts on their equipment. Asking them to walk you through it strengthens relationships and gives you better insight into hazards.

🤝 4. Curiosity Is a Leadership Skill

Asking questions isn’t a weakness — it’s how you learn, connect, and lead more effectively.

  🎙️ Central Message

If you don’t know something, own it. Ask questions. Learn from employees. That’s how real safety leadership grows.