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Everyone was told to adopt AI, tried it, got burned — so why do enterprise AI rollouts keep failing? Jonathan Green talks with organizational strategist Rob Lion about the real reasons big AI initiatives miss: unrealistic expectations set by the hype, skipping change management, and the employee mindset of "make my job easier, but not so easy that I'm replaceable."
Key Takeaways:
• Most enterprise AI failures are change-management failures, not tech failures
• The "promise of the commercials" sets expectations the rollout can't meet
• If you skip how you roll it out, you bypass the most common path to success
• Employees quietly resist: "make my job easier — but not so easy I'm replaceable"
• Teach people the why and the workflow, not just "what's an LLM"
Notable Quotes:
"Make my job easier — but not so easy that I'm replaceable." — Rob Lion
"When someone doesn't know what direction they're heading, the rollout's already in trouble." — Rob Lion
Connect with Rob Lion:
LinkedIn: https://www.linkedin.com/in/robertlion
Website: https://blackriverpm.com
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Connect with Jonathan Green
