Empire Building · Sep 28, 2026 · 37:19
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Culture isn't just the team lunches, celebrations, or giving back. It's what we tolerate, what we reward, how we treat each other, and the standards we protect every single day.
We're joined by Dana Gentry, longtime real estate leader and Keller Williams Senior Culture Advisor, to talk about what it really takes to build a culture that supports a big business. Dana shares the lessons she's carrying forward from mentors like Mo Anderson, including why leaders have to address bad culture instead of looking the other way, why productivity and profitability belong in the culture conversation, and how recognizing the right behaviors can change an entire team.
We also get personal about stepping into rooms where the pressure feels big. Dana shares how she's navigating a major leadership role by increasing her capacity, staying close to mentors, remaining coachable, focusing on the work that gives her energy, and remembering that she doesn't have to fill someone else's shoes. She gets to make her own.
If we're serious about building businesses that last, we have to intentionally build the culture that will carry us there.
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Produced by NOVA
This podcast is for general informational purposes only. The views, thoughts, and opinions of the guest represent those of the guest and not Keller Williams Realty, LLC and its affiliates, and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.