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Employee engagement remains one of the most talked-about challenges in the world of work. Year after year, the data tells the same story: levels barely shift, no matter what organizations try. The usual response is to focus on what happens once people are already in the door, but the results rarely change.
At the same time, AI is reshaping roles and expectations, making employees question their value in ways that weren't there before. So what if the real engagement problem starts in the hiring process itself?
My guest this week is Dr. Roz Cohen, Chief People Officer and author of “The Engagement Dilemma”. In our conversation, she explains why there are three distinct types of engagement, how outdated job descriptions undermine them, and what hiring teams should do differently to build belonging from the start.