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Application volumes are climbing fast, and AI has made it far easier for candidates to produce a strong-looking resume. For talent teams trying to give every candidate a fair hearing, the traditional model of recruiting is starting to break down.
Some employers are now handing the first conversation to an AI voice agent, and that raises some obvious concerns. Does automating the first step strip out the human connection that recruiting depends on? The teams doing this well are finding the answer isn't what a lot of recruiters expect, and that getting it right depends as much on how openly it's done as on the technology itself.
So what does it look like in practice?
My guests this week are Jean-Baptiste Anne, Global Director of Talent Acquisition at Mirakl, and Anneliese Muscari, their Head of AMER and Global Go To Market talent acquisition. In our conversation, they share why they made the change, how candidates have responded, and what it means for the future of the recruiter role
In the interview, we discuss:
Managing unprecedented application volume
The growing limitations of resumes
How do you give every applicant a fair chance and a great candidate experience?
Handing the first conversation to an AI voice agent
