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AI offers a genuine opportunity to reinvent talent acquisition, but not many employers have gone beyond targeting incremental improvements in speed and efficiency. The ones who are truly using AI to be transformational are doing something fundamentally different. It takes a real commitment to experimentation, a clear definition of what AI fluency means, and a willingness to redesign hiring from scratch.
So what does that shift actually look like in practice?
My guest this week is Tracy St. Dic, Global Head of Talent at Zapier, where going AI-native is a company-wide mission. In our conversation, Tracy shares how Zapier is redefining AI fluency, redesigning the hiring process from the ground up, and rethinking what the recruiter role looks like in an AI native world.
In the interview, we discuss:
What is an AI Native company?
The difference between AI adoption and AI transformation
What is AI fluency?
A mindset of experimentation, curiosity, and discernment
Upskilling the TA Team
Psychological safety and protected time
The impact of implementing an AI interviewer and the diminishing importance of the resume
Fraud versus cheating versus just using the available tools
What is true transformation in recruiting, and what does the future look like
