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What the Fixed Ops?! (WTF?!)

What the Fixed Ops?! (WTF?!)

KPIs Dealers Track Incorrectly - Which Ones Really Matter? - #automotive #shorts #dealership

What the Fixed Ops?! (WTF?!) · Feb 20, 2026 · 1:01

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Nick Ruffolo shares which metrics he believes actually matter — ELR, GPP, and RO count — and whether Hours per RO is overrated.

Watch the full episode: https://youtu.be/5wVNMGmB6pg

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Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
#podcast #automotive #fixedoperations

Episodes: What the Fixed Ops?! (WTF?!)

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