Connecting Patient Experience, Employee Engagement, and Quality of Care with Dr. Jennifer Jasmine Arfaa
Becker’s Healthcare Podcast · Oct 27, 2026 · 18:59
Becker’s Healthcare Podcast · Oct 27, 2026 · 18:59
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In this episode, Jennifer Jasmine Arfaa, PhD, CPXP, Senior Vice President, Chief Patient Experience Officer, Westchester Medical Center Health Network, discusses improving patient experience by connecting quality, safety, employee engagement, and patient feedback.
Episodes: Becker’s Healthcare Podcast
