Stay Paid Podcast · Sep 14, 2026 · 51:54
Listen in the Podli app 🎧
Follow your favourite podcasts, listen offline and in the car with CarPlay and Android Auto, and always pick up where you left off. Free to try.
Most "teams" aren't teams—they're loose collections of agents. Tom Toole, leader of the #1 RE/MAX team in PA/DE and #12 nationwide, breaks down the org design, systems, and leadership choices that turn headcount into a true business.
He also shares why he's stayed in production on purpose, how his team outperforms the market, and the 90-day plan agents can actually hit.
In this episode:
The moment Tom knew he needed a team (80 deals with one ops partner) and how he structured his org
Why 5–6 people doing 30 deals is a collection of agents—not a business
When to start a team (and when not to): thresholds, temperament, and timing
Money and time truths: vacations are a systems issue; teams require upfront capital
Staying in production for profit and credibility—and when to taper
The 3–7 year build timeline, key phases, and navigating the messy middle
Staff that drives per-agent productivity: ISAs, ops, marketing, sales management, TC, listing management, talent scout
Outperforming the market: 13–14 deals per agent; up 6–7% YOY in a down market
Tom's Instagram: https://www.instagram.com/tomtoole3rd/
Tom's LinkedIn: https://www.linkedin.com/in/tomtoole3rd/
Tom Toole Sales Group website: https://www.tomtoole.com/
📖 Get updates on the new team‑building book: http://remindermedia.com/teambook
⭐️ Join the $100M Team Mastermind (Sept 22–23 in Scottsdale, AZ): http://remindermedia.com/teamevent