Product Owners Who Turn Feedback Into Agile Team Learning | Oluyomi Emmanuel

Oluyomi Emmanuel: Product Owners Who Turn Feedback Into Agile Team Learning The Great Product Owner: Listening, Investing, and Learning With the Team

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes .

 

"A great product owner is not the person with all the answers. It is the person who creates access to the right evidence." - Oluyomi Emmanuel

 

Oluyomi shares the example of a Product Owner whose strongest habit was asking the team for feedback, listening without defending himself, and then acting on what he heard. In one sprint review, the team looked at internal metrics and raised a difficult concern: they were completing work, but it did not always seem closely connected to what customers needed. The Product Owner could have defended the roadmap or blamed incomplete metrics. Instead, he treated the feedback as evidence worth investigating. He secured a training budget and enrolled both himself and the whole team in behavior-driven development training. More importantly, the training did not remain a certificate exercise. The Product Owner joined the learning and helped bring BDD practices into refinement, stakeholder conversations, and interviews. The team's conversations moved from abstract requirements to specific situations and expected outcomes. Hidden assumptions became visible earlier, and the team could challenge unclear requirements constructively before implementation began.

 

Self-reflection Question: How does your Product Owner show the team that feedback changes real behavior?

The Bad Product Owner: The Absent Product Owner as a Role Design Problem

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes <span style= "font-size: 11pt; font-family: Arial,sans-se