Hustle Humbly Podcast · Dec 2, 2024 · 41:33
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It's time for our favorite question of the year: if you hired you, would you fire you? This is a candid end-of-year accountability check, and we're not pointing fingers at clients or other agents today, just taking a hard look in the mirror.
Alissa kicks things off by vulnerably sharing a listing where she dropped the ball, letting a contingent contract feel like a done deal and going quiet on marketing and communication for far too long. We talk through how she pulled herself out of the spiral (spoiler: the second she picked up the phone, the anxiety disappeared), and why "is it really imposter syndrome if you're just not doing a good job" might be the most important line in this whole episode.
From there we run through a full list of reasons employees actually get fired, reframed for real estate: tardiness, dishonesty, insubordination, poor communication, resistance to change, and more. We also share a real story about a young buyer who signed a six-month buyer rep agreement just to see a house without understanding what she agreed to, and why contracts should never be used as a "gotcha." We close things out with a fun (and a little too accurate) breakdown of how each Enneagram type might get themselves fired.
Here's what we cover in this episode:
-Alissa's story of a contingent contract she treated as done, and the communication gap that followed
-Why the anxiety of a hard phone call is almost always worse than making the call itself
-Whether it's really imposter syndrome if the work genuinely isn't being done
-A full list of reasons employees get fired, reframed for real estate agents
-Why slipping the buyer rep agreement in without explaining it counts as an integrity issue
-A real story about a buyer who signed a six-month agreement just to see a house
-Why contracts should never be used as leverage or a "gotcha" against a client
-How poor communication and lack of follow-through are the top reasons sellers lose confidence
-The importance of being a good co-op agent, and why episode 129 is worth a refresh
-A story of a seller who sabotaged his own home's showings out of spite toward his agent
-Why the goal of a listing isn't always the sale, it's the reputation you leave behind
-A breakdown of how each Enneagram type might unintentionally get themselves fired
-A quote worth remembering: the first three years isn't when you get rich, it's when you get good
Key quotes from this episode:
"Is it really imposter syndrome if you're not doing a good job? No, then you're just actually not doing a good job." - Alissa
"The contract with your clients should never be a gotcha." - Katy
"The second I picked up the phone, all of that anxiety went away, I just needed to take action." - Alissa
"If you think your clients aren't talking about your communication and performance to their neighbors and other agents, think again." - Katy
"The first three years isn't when you get rich, it's when you get good." - quoted by Alissa
Products, people, and previous episodes mentioned:
-Episode 129: How to Be a Good Co-Op Agent
-Episode 13: The Enneagram (personality types episode)
-ChatGPT (referenced for the list of top reasons employees are fired)
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Music:
Straight A's by Connor Price → https://connorprice.shop/
The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one
Episodes: Hustle Humbly Podcast